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Free Online Preview Watch superb customer service in action with this program. Visit a variety of settings and see how service principles apply to each of them. Whatever industry you're in, Quality Service in the Public Sector can boost your staff's service skills, so that you can serve, satisfy and keep your customers. In any time, in any situation. Hand them the tools to render this kind of service: CARING and SINCERE. Added features and benefits of DVD training include: - English and Spanish versions many also include Portuguese
- A customizable PowerPoint presentation
- Informative training points and bonus material for refresher or training talks
- Video-enriched training organized by learning objectives that facilitates discussion
- A printable Leader's Guide
- Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards
$845.00
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Additional information for: Quality Service in the Public Sector - DVD
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