Ordering

Four Easy Ways to Order:

1. Online - Use our secure online shopping cart with SSL Encryption Software that protects your personal information when you submit your order through our site.
2. Fax - Visit our store to print your order form and fax to: 818-789-2121. Please call or email us to confirm receipt of your order
3. Phone - Call us at 1-888-337-2121 outside the US 1-818-789-2188
4. Mail - You may mail your order to our office at:

   Safety Training Media
   4108 Hayvenhurst Drive, Suite 101
   Encino, CA 91436, USA

   If you have any questions, please Contact Us.

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Payment Methods:

We accept American Express, Visa, Master Card and Discover cards. We also accept purchase orders, company checks and bank wire transfers. Purchase orders must be paid in full before products are shipped for first-time customers, unless prior approval is given.

Purchase orders will not be accepted from individuals. Purchase orders from outside the U.S. must be paid before order is shipped. Billed purchase orders are due within 30 days of the invoice date. .

Note: Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Business Training Media reserves the right to revoke any stated offer due to any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.

 

If you have any questions, please Contact Us.

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Return Policy

All sales are final unless a product is damaged or the wrong item was shipped. In these cases, STM will gladly replace any damage product or incorrect item shipped. We must be notifed within 10 business days from the date the order was received. You may contact by email sales@safetytrainingmedia.com or call us directly at 1-888-337-2121 and we will take care of the rest.

If you are not satisfied with your purchase, please contact to see if we can provide an exchange. If an exchange is granted, the program must be in good condition without any damage and all original material must be included in the return. 

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Program Rentals

The rental period for programs with this option is 7-days for the date of delivery. If rentals are not returned or are lost, STM will bill you for the replacement cost of that program. Rentals must be shipped back to it's original shipper through FedEX, UPS, DHL or US Postal Priority Mail service for package tracking purposes.

Purchase of Rental Program

If you decide you would like to purchase your rental after using the program, you may purchase the program less the rental charge. Program must be puchased within 30 days of the rental date.

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Special Discounts

STM offers special discounts between 10%-20% off for educational, government, consultants and non-profit organizations on selected titles. We also offer volume discounts for multiple program purchases. For discount details, contact one of our consultants who will be happy to help you. If you have any questions, please Contact Us.

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Shipping & Tax

STM will ship most orders via UPS Ground and Priority Mail service. We also offer our customers next day and 2nd day shipping options. California residents pay 8.25% sales tax on there orders.

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Your Privacy is Important

At Safety Training Media we take your privacy very seriously. We will never sell or provide your email address or personal information to an outside party for any reason.

Our customers and opt-in e-newsletter subscribers receive product updates and helpful training information for improving employee and business performance.

If you have any questions, please Contact Us.