HR Training

Workplace safety is a shared responsibility between employers and their employees. Under the General Duty Clause, (Section 5(a)(1) of the OSH Act of 1970,) OSHA requires the employer to provide a safe environment for their employees. However, each...

Best-Selling Program Updated! For Your Business Issues On: Harassment, Discrimination, EEOC & Legal Issues. Now more than ever, your employees need to know exactly where the boundaries of acceptable and legal workplace behavior are drawn...

Now you can INSTANTLY discover your legal obligations under the 50 most important employment laws in each of the 50 states. 50 Employment Laws in 50 States, 2019 Edition is the revolutionary guidebook that puts ALL the most need-to-know...

To help prevent loss of human life in a workplace shooting incident, companies and individual employees must take steps to plan and prepare for these types of events. This active shooter training video includes training for both employees and...

PREVAIL! can be used in any organization. That includes workplaces/businesses, factories, hospitals, schools, government buildings, places of worship, universities/colleges and by first responders. The easy-to-understand 3-OUT Approach...

Your Challenge: Investigate an employee’s complaint of harassment, discrimination, or other workplace conflict in a way that protects your organization from legal liability and resolves the situation to the satisfaction of all parties,...

Recently Updated! The HR Audit Checklists eliminates the guesswork, assumptions, and errors that plague most internal policy reviews, helping you uncover flaws in even your most obscure processes. HR Audit Checklists leads you...

Do your supervisors have the skills and training to handle complex HR legal issues in their everyday dealings with employees? If not, an inadvertent mistake on hiring, termination, interviewing, FMLA, sexual harassment, or the Americans with Disabilities...

Train your supervisors and managers on critical Americans with Disabilities Act information. Helps supervisors and managers gain a general awareness of the Americans with Disabilities Act and why it is important to understand how the law...

Customer satisfaction does not happen accidentally. It requires deliberate actions on our part to identify and then satisfy customer expectations. Learn the 10 Rules of World Class Customer Service with Customer Service In Long-Term Care: Making It...

We all know healthcare professionals are busy now more than ever. But being warm, friendly and helpful doesn't always mean you can't also get your work done. Customer Service: Natural As Child's Play, details entertaining real-life scenarios and the best...

What is Cultural Competency? In simple terms, it's medicine at its best: patient-centered care. Healthcare providers who are sensitive to the cultural and religious beliefs of the communities they serve, particularly surrounding health and illness,...