FREE Shipping on All U.S Mainland Orders:

Safety Training Media is proud to offer FREE ground shipping on all orders within the Continental U.S. (Excluding Alaska and Hawaii).

International Orders

We can ship to virtually any address in the world. The average flat shipping rate for our international order are between $44.00 to $64.00 

Customs Fees:

The customer will be responsible for any custom fees within their respective country for internatinal orders. Most customers are not charged additional feed by customs, we advise checking with customers in your country to verifiy.

Note that there are restrictions on some products, and some products cannot be shipped to international destinations. 

How long will it take before my order arrives?

Most order will arrive in 5 to 7 business days (excluding Saturday and Sunday). Order are shipped via ground services with tracking numbers.

My package has not arrived in 7 days?

If you do not recieve your order in 7-business days, please send us an email to: sales @ safetytrainingmedia.com Please include your order number or the name on the order. We will get back to you with 24hours M-F. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Payment Methods

We accept the following types of payment:

  • Visa
  • MasterCard
  • Discover
  • American Express
  • And we accepts Checks by Mail 

creditcards.gif

Returns Policy

Most of Safety Training Media's programs come with a 30-day money back guarantee with the exception of a few selected titles. Digitial download products and online courses do not qualify for refunds.

If you are not satisfied with your purchase, please contact us for a return authorization. The program returned must be in good condition without any damage. You will be given a refund or exchange, less shipping charges and a 15% restocking fee. All prices are subject to change without notice. 

You should expect to receive your refund within 2-3 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you have any questions, please email our support team at:  sales @ safetytrainingmedia.com