Developing Cultural Competence DVD

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This training is intended to educate professional and paraprofessional home care and hospital staff about behaviors and communication tools that foster respect and sensitivity. 

Culturally competent health care includes a variety of cultural beliefs and customs rather than imposing one standard of behavior or belief upon everyone. Interviews with experts in the field provide further insight on how to provide culturally competent care. 

Used by the National Veterans Administration for employee training nationwide. 

Topics include:

    • Family Structure
    • Personal Space
    • Eye Contact
    • Touch
    • Gestures
    • Gender Roles
    • Sexual Orientation
    • Verbal Communication Style
    • Time Orientation
    • Literacy
    • Beliefs About Medicine, Illness And Health

Program comes with support materials, which include outline, learning objectives, key points and definitions, test and answer key. 

Total Course Time: 90 minutes (includes 40 minute DVD, support materials, review and testing) 

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