We all know healthcare professionals are busy now more than ever. But being warm, friendly and helpful doesn't always mean you can't also get your work done. Customer Service: Natural As Child's Play, details entertaining real-life scenarios and the best ways to handle them. A humorous host provides enlightening commentary on how natural customer service can be, as natural as child's play.
Added features and benefits of DVD training include:
A customizable PowerPoint presentation – makes training site-specific; excellent for training different personnel and departments
Training points – outlines key learning points of your training; reinforces important safety points to your employees
Chapterized content – video-enriched training organized by learning objectives that facilitates classroom discussion; ideal for refresher training, specific training points, and navigating through the course
Expanded leader's guide – excellent resource to help plan and implement your presentation; a quiz is provided that can serve as a pre- and/or post-evaluative tool
Portable convenience – perfect for those who train and travel!