To demonstrate to managers how they can change a problem person into a positive performer.

This comprehensive six-part set of videos introduces typical problem people and how managers and team leaders should deal with them to improve performance.

Rulebound Reggie (12 mins) tells his manager that nothing can be done until the paperwork is in order. Encouraging Reggie's sense of belonging makes him much more amenable. Free Preview

Bigmouth Billy (16 mins) promises everything but does nothing until his boss helps him to plan an effective schedule and set realistic deadlines.Free Preview

Moaning Minnie (19 mins) can give a thousand excuses why something cant be done, but her manager quickly learns how to turn a whinger into a winner.Free Preview

Wimpy Wendy (17 mins) needs constant reassurance before making decisions, but by consulting her and empowering her, her manager boosts Wendy's confidence.Free Preview

Lazy Linda (15 mins) gets away with murder. But by balancing quality and quantity, her manager brings her performance up to scratch. Free Preview

Silent Sam (17 mins) knows his job backwards but just cannot communicate. Therefore he is given time to plan and encouragement to express himself. Free Preview

The benefits

• Six videos available only for series purchase
• Complement or instigate all types of management and interpersonal skills training
• Amusing and versatile resources for teaching all inexperienced managers and team leaders

A production featuring John Cleese, Stephen Fry, Rik Mayall, Emma Thompson, Dawn French, Jennifer Saunders, Cassie Stuart, Michael Percival and Patricia Hodge. Release date: 1988

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